Seminar „Foundation Usability und User Experience“ (CPUX-F)

3 days training including certification test

CPUX-F in handcrafted letters and the UXQB logo next to it

This is a 3 days intensive training designed in accordance with the curriculum “Certified Professional for Usability and User Experience – Foundation Level” (CPUX-F) of the International Usability and User Experience Qualification Board (UXQB).

The training explains all phases of the entire human-centered design process to create clarity about key concepts in the field of usability and user experience and how UX deliverables feed into each other across phases.

At the end of the course, a certification test with 40 multiple choice questions is offered to the participants. If at least 70% of the questions are answered correctly, the participant will be awarded with the certificate “Certified Professional for Usability and User Experience – Foundation Level” (CPUX-F).

Learning objectives

Understanding the foundational concepts will enable you to successfully navigate through the different phases of a design process and choose the right methods in the right moment to successfully drive product design.

Our goal is not only to build tactical skills for team work, but the general competence to successfully lead a design process. We train conceptual understanding by teaching not only practical exercises but also core concepts and terms which are essential for a human-centered design process and prepare you for the certification as a UX Professional Foundation Level.

You will learn key concepts and methods of the Human-Centered Design Process (HCD) which is internationally considered a reference for the design of interactive systems. During the course, we will relate this reference process to popular design frameworks such as Design Thinking, Lean/Agile UX, Contextual Design, and Personas to help you understanding the common principles but also the differences.

Target audience

This training is recommended to everyone who is interested in UX or works with UX professional in a project team.

We support and strengthen you in your role:

  • As a Professional Designer: Refresh your knowlegde about Human-centered Design to have a reference for promoting an end-to-end design process and communicating consistently with your stakeholders

  • As a Product Manager: Learn the fundamentals of a Human-centered Design process to successfully engage and collaborate with UX professionals and integrate UX deliverables into the overall product engineering life cycle

  • As a Product Owner: Learn to improve the usability and user experience of your product by establishing an integrated design process that establishes a common understanding about user needs and requirements.

  • As a Business Analyst: Learn how to align input from all stakeholders and document requirements in an integrated way to inform your design solution.

  • As a Business Owner: Reflect the maturity of your organization with respect to Human-centered Design and understand how to implement the right mindset, infrastructure, and project resources.

What you will learn

Besides preparing for the certification exam, the seminar aims to improve team communication by establishing a common terminology and reference process. By teaching how to derive explicit user requirements and how to use them throughout the entire software engineering lifecycle, you will be able to better position human-centered design as an integral part of the overall requirements engineering and product definition process.

The seminar covers the following topics:

  • The human-centered design process

    • Usability maturity
    • UX in agile projects
  • Human-centered quality of interactive systems

    • Usability
    • User Experience
    • Accessibility
  • Understanding and describing the context of use

    • User groups, goals, tasks, resources, and environments
  • Procedures for analyzing context of use

    • Contextual interview
    • Observations
    • Focus groups
  • Synthesizing and communicating findings

    • Context of use description
    • User group profiles
    • Personas
    • Journey maps
    • Jobs-to-be-done
  • Specifying requirements

    • Use needs
    • User requirements
    • Other stakeholder requirements
  • Design principles and guidelines

    • Dialogue principles
    • Heuristics
    • Guidelines
    • Design patterns
    • Design systems
  • Describing design solutions

    • To-be journey maps and task models
    • Storyboards
    • Information architecture
    • Low- and high-fidelity prototypes
    • Use scenarioss
    • Use cases
  • Validating design solutions

    • Usability test
    • Heuristic evaluation
    • User surveys
  • Scoping releases

    • Human-centered design objectives
    • User stories
    • Acceptance criteria
    • Requirements management across releases

Your trainer

  • Jörg Beringer

    Managing Director USA, Senior Consultant Human-Centered Design

    Jörg Beringer manages ProContext LLC based in California and serves our clients in the USA and Canada. In addition to numerous publications, Joerg Beringer is known for his in-depth methodological knowledge and as an expert in the systematic development of innovative solution concepts based on usage context analyses.


3 days including certification test

  1. Day 1: 9:00am - 5:30pm
  2. Day 2: 9:00am - 5:30pm
  3. Day 3: 9:00am - 1:00pm plus certification test

The seminar will take place if at least 5 participants signed up.


  • 2.5 day training 1700 USD
  • Fee for optional certification test 250 USD

Dates for seminar Seminar „Foundation Usability und User Experience“ (CPUX-F)

Our training program is also available as in-house training. Get quote

Date Duration Location Booking Link
27. Mar -
29. Mar 2019
3 days
Seaport Conference Center Redwood City
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03. Apr -
05. Apr 2019
3 days
Los Angeles
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29. May -
31. May 2019
3 days
Seaport Conference Center Redwood City
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05. Jun -
07. Jun 2019
3 days
Los Angeles
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24. Jul -
26. Jul 2019
3 days
Seaport Conference Center Redwood City
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07. Aug -
09. Aug 2019
3 days
Los Angeles
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25. Sep -
27. Sep 2019
3 days
Seaport Conference Center Redwood City
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02. Oct -
04. Oct 2019
3 days
Los Angeles
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06. Nov -
08. Nov 2019
3 days
Seaport Conference Center Redwood City
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11. Dec -
13. Dec 2019
3 days
Los Angeles
Information will follow...
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For CPUX-F training in Europe see: